Privacy policy

At SensiChe, we respect your privacy and are committed to protecting the personal information you provide when you visit or make a purchase through our website, https://sensiche.com/.

This Privacy Policy explains how SensiChe collects, uses, stores, shares, and protects personal information when you access or use our website, purchase our products, contact our customer support team, or otherwise interact with our services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. About SensiChe

SensiChe operates an online e-commerce store offering beauty, skincare, personal-care, and related products to customers in the United States and internationally.

For purposes of this Privacy Policy, "SensiChe," "we," "us," and "our" refer to SensiChe.

Website: https://sensiche.com/
Email: support@sensiche.com
Phone: +1 929-563-4159
Business Address:
226 SMITH AND WESSON ROAD
JEFFERSON, CO 80456
United States

2. Information We Collect

We may collect different categories of information depending on how you interact with our website.

Information You Provide Directly

When you place an order, create an account, contact us, subscribe to communications, or otherwise interact with SensiChe, we may collect information such as:

• Full name
• Billing address
• Shipping address
• Email address
• Telephone number
• Account information
• Order history
• Products purchased
• Customer service communications
• Information you provide when submitting a return, refund, exchange, or support request
• Information you voluntarily provide through forms or communications

We only request information that is reasonably necessary for the relevant business purpose.

Payment Information

When you make a purchase, payment information is processed through our payment providers and other third-party payment processors.

Depending on the payment method you use, payment providers may collect information such as:

• Payment card information
• Billing information
• Transaction information
• Payment authorization information
• Fraud-prevention information

SensiChe generally does not need to directly store your complete payment card number on its own systems. Payment information may be securely processed by third-party payment providers in accordance with their own privacy and security practices.

3. Information Collected Automatically

When you visit our website, certain information may automatically be collected through cookies, pixels, analytics tools, and similar technologies.

This may include:

• IP address
• Browser type
• Device type
• Operating system
• Language preferences
• General geographic information
• Referring website
• Pages visited
• Products viewed
• Links clicked
• Time spent on pages
• Date and time of visits
• Website interaction information
• Device identifiers and similar technical information

This information helps us understand how visitors use our website and improve the functionality, performance, security, and user experience of SensiChe.

4. Cookies and Similar Technologies

SensiChe and certain third-party service providers may use cookies and similar technologies.

Cookies are small data files stored on your device that can help websites remember information about your visit.

We may use cookies for purposes including:

• Keeping the website functioning properly
• Remembering shopping-cart contents
• Maintaining sessions
• Remembering preferences
• Understanding website traffic
• Measuring advertising performance
• Improving website functionality
• Personalizing content or advertising
• Detecting fraudulent or suspicious activity
• Improving security

You may be able to control or disable cookies through your browser settings.

However, disabling certain cookies may affect the functionality or availability of portions of our website.

5. How We Use Your Information

We may use personal information for legitimate business purposes, including:

• Processing and fulfilling orders
• Processing payments
• Shipping products
• Providing customer support
• Responding to questions and requests
• Managing returns, refunds, and exchanges
• Communicating with you about your orders
• Sending transactional communications
• Maintaining customer accounts
• Improving our website and products
• Understanding customer preferences
• Personalizing your shopping experience
• Detecting and preventing fraud
• Protecting the security of our website
• Troubleshooting technical problems
• Performing analytics
• Measuring marketing and advertising effectiveness
• Sending promotional communications where permitted
• Complying with applicable laws and regulations
• Enforcing our terms, policies, and agreements
• Protecting our legal rights and the rights of our customers

We do not use personal information for purposes that are materially incompatible with the purposes described in this Privacy Policy unless permitted or required by law.

6. Marketing Communications

If you choose to subscribe to SensiChe marketing communications, we may send you emails or other promotional communications regarding products, offers, promotions, updates, or other information that may be relevant to you.

You may unsubscribe from promotional emails at any time by:

• Clicking the unsubscribe link included in the email; or
• Contacting us at support@sensiche.com.

Even if you unsubscribe from marketing communications, we may continue sending essential transactional or service-related communications, such as order confirmations, shipping updates, account notifications, security messages, or responses to customer support requests.

7. How We Share Information

We do not sell your personal information in the ordinary course of operating our online store.

We may share personal information with trusted service providers and business partners when reasonably necessary to operate our business and provide our services.

These parties may include:

E-commerce and Technology Providers

We may share information with companies that provide website hosting, e-commerce infrastructure, website functionality, analytics, security, and related technology services.

Payment Providers

Payment information may be shared with payment processors to authorize and process transactions, prevent fraud, and provide payment-related services.

Shipping and Delivery Providers

We may provide relevant information to shipping carriers, fulfillment partners, logistics providers, and delivery services so that your order can be delivered.

Analytics and Advertising Providers

We may use third-party analytics and advertising services to understand website activity, measure marketing performance, and improve our advertising campaigns.

These providers may receive information about website interactions, device information, browsing activity, or other information as permitted by applicable law.

Customer Support Providers

We may use third-party services to help us manage customer inquiries, communications, returns, and support requests.

Legal and Regulatory Authorities

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with applicable law;
• Respond to lawful governmental requests;
• Respond to legal processes;
• Protect our rights or property;
• Investigate fraud or security concerns;
• Protect the safety of customers or others; or
• Prevent or investigate unlawful activity.

8. Business Transfers

If SensiChe or substantially all of its assets are acquired, merged, reorganized, sold, or transferred, personal information may be transferred as part of that transaction.

Where required by applicable law, we will take reasonable steps to ensure appropriate privacy protections are maintained.

9. Third-Party Services and Links

Our website may contain links to third-party websites, services, applications, social media platforms, payment providers, advertising platforms, or other external resources.

If you click on a third-party link, you will leave the SensiChe website.

We are not responsible for the privacy practices, security, content, or policies of third-party websites or services.

We encourage you to review the privacy policy of any third-party service before providing personal information.

10. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

Therefore, while we take reasonable precautions to protect personal information, we cannot guarantee absolute security.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Completing transactions;
• Providing services;
• Maintaining business and transaction records;
• Resolving disputes;
• Preventing fraud;
• Maintaining security;
• Complying with legal obligations; and
• Enforcing our agreements.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.

12. International Customers and International Data Transfers

SensiChe serves customers in the United States and other countries.

If you access our website or purchase products from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where SensiChe or its service providers operate.

Privacy and data-protection laws in those countries may differ from the laws in your country of residence.

By using our website and providing personal information, you acknowledge that your information may be processed in countries outside your country of residence, subject to applicable legal requirements.

13. Children's Privacy

Our website is not intended for children under the age required by applicable law to independently provide consent to data processing.

We do not knowingly collect personal information from children in violation of applicable privacy laws.

If you believe that a child has provided personal information to us improperly, please contact us at support@sensiche.com.

If we become aware that we have collected personal information from a child where such collection is not permitted, we will take reasonable steps to delete the information as required by applicable law.

14. Your Privacy Choices

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include the ability to:

• Request access to personal information we maintain about you;
• Request correction of inaccurate personal information;
• Request deletion of certain personal information;
• Request information about how your personal information is used or shared;
• Opt out of certain marketing communications;
• Object to certain processing activities;
• Request restriction of certain processing activities; and
• Exercise other rights provided by applicable privacy laws.

Not every right applies in every situation, and certain legal exceptions may apply.

15. California Privacy Rights

If you are a California resident, you may have additional rights under applicable California privacy laws.

Depending on the circumstances and applicable law, these rights may include:

• The right to know what categories of personal information we collect and how it is used;
• The right to request access to certain personal information;
• The right to request correction of inaccurate personal information;
• The right to request deletion of certain personal information;
• The right to opt out of certain sales or sharing of personal information where applicable;
• The right to limit certain uses of sensitive personal information where applicable; and
• The right not to receive discriminatory treatment for exercising applicable privacy rights.

SensiChe does not intend to discriminate against customers for exercising privacy rights available to them under applicable law.

To submit a privacy request, contact us at:

support@sensiche.com

We may need to verify your identity before completing certain requests in order to protect your information from unauthorized access.

16. Nevada Privacy Rights

If you are a Nevada resident, applicable Nevada privacy law may provide you with certain rights regarding the sale of covered information.

If you wish to submit a request regarding applicable Nevada privacy rights, contact:

support@sensiche.com

17. European Economic Area, United Kingdom, and Other International Privacy Rights

If you are located in a jurisdiction that provides additional data-protection rights, including certain jurisdictions in Europe, you may have rights such as:

• Accessing your personal information;
• Correcting inaccurate information;
• Requesting deletion;
• Restricting processing;
• Objecting to certain processing;
• Data portability where applicable; and
• Withdrawing consent where processing is based on consent.

Where applicable, you may also have the right to lodge a complaint with your local data-protection authority.

Requests may be submitted to:

support@sensiche.com

We will review requests in accordance with the laws applicable to the individual and the circumstances.

18. Verification of Privacy Requests

For certain privacy requests, we may need to verify your identity before providing access to or deleting personal information.

We may request information reasonably necessary to confirm that the person making the request is authorized to do so.

This verification process is intended to protect customers from unauthorized disclosure or deletion of their personal information.

19. Authorized Agents

Where applicable law permits you to use an authorized agent to submit a privacy request on your behalf, we may require reasonable documentation confirming the agent's authority.

We may also require identity verification before processing the request.

20. Do Not Track Signals

Some web browsers offer a "Do Not Track" setting.

Because there is currently no universally accepted standard for responding to all browser-based Do Not Track signals, our website may not respond to such signals in all circumstances.

We may continue to collect information as described in this Privacy Policy, subject to applicable law.

21. Data Breach

If SensiChe becomes aware of a security incident involving personal information, we will take reasonable steps to investigate, contain, and address the incident.

Where notification is legally required, we will provide notices in accordance with applicable law.

22. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, technology, legal requirements, or privacy practices.

When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to periodically review this Privacy Policy to stay informed about how we handle personal information.

23. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how SensiChe handles personal information, please contact us:

SensiChe

226 SMITH AND WESSON ROAD
JEFFERSON, CO 80456
United States

Email: support@sensiche.com
Phone: +1 929-563-4159
Website: https://sensiche.com/

For privacy-related requests, please use the subject line:

Privacy Request – SensiChe

We will review and respond to privacy inquiries within the timeframe required by applicable law.

24. Acceptance of This Privacy Policy

By using https://sensiche.com/, you acknowledge that you have reviewed this Privacy Policy and understand how SensiChe may collect, use, disclose, and protect personal information as described above.

If you do not agree with this Privacy Policy, please discontinue use of our website and services.