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Terms of service

Welcome to SensiChe. These Terms of Service ("Terms") govern your access to and use of the SensiChe website, https://sensiche.com/, and any products, services, features, content, or functionality made available through our website.

By accessing our website, creating an account, placing an order, or otherwise using our services, you agree to be bound by these Terms and our applicable policies, including our Privacy Policy and Refund & Return Policy.

If you do not agree with these Terms, please do not use our website or purchase products from SensiChe.

1. About SensiChe

SensiChe is an online retail business offering beauty, skincare, personal-care, and related products to customers in the United States and internationally.

Business Name: SensiChe
Website: https://sensiche.com/
Email: support@sensiche.com
Phone: +1 929-563-4159
Business Address:
226 SMITH AND WESSON ROAD
JEFFERSON, CO 80456
United States

Throughout these Terms, "SensiChe," "we," "us," and "our" refer to SensiChe.

"You," "your," and "customer" refer to any person who accesses our website, purchases our products, creates an account, or otherwise uses our services.

2. Eligibility to Use Our Website

By using our website, you represent that:

  • You are legally capable of entering into a binding agreement under applicable law;

  • The information you provide is accurate and complete;

  • You will use our website only for lawful purposes;

  • You will comply with these Terms and all applicable laws and regulations; and

  • You will not use our website for fraudulent, abusive, or unauthorized purposes.

If you are using our website on behalf of another person or organization, you represent that you have the authority to bind that person or organization to these Terms.

3. Website Use

You may use our website for legitimate personal and commercial purposes permitted by these Terms.

You agree not to:

  • Use the website for unlawful purposes;

  • Attempt to gain unauthorized access to our website, servers, accounts, or systems;

  • Interfere with the operation or security of the website;

  • Introduce malicious code, viruses, malware, or harmful technology;

  • Attempt to obtain another customer's personal information;

  • Use automated systems to scrape or collect website content without authorization;

  • Copy, reproduce, distribute, modify, or exploit website content without permission;

  • Impersonate SensiChe or another individual or business;

  • Submit fraudulent orders;

  • Use stolen payment information;

  • Abuse promotional offers;

  • Attempt to circumvent security measures; or

  • Engage in conduct that could damage SensiChe, our customers, service providers, or website.

We reserve the right to suspend or terminate access to our website when we reasonably believe these Terms have been violated.

4. Product Information

We make reasonable efforts to ensure that product descriptions, images, pricing, availability, specifications, and other information displayed on our website are accurate.

However, we do not guarantee that all website information will always be complete, accurate, current, or error-free.

Product colors and visual appearance may vary depending on your device, monitor, browser, lighting, photography, or other factors.

We reserve the right to correct errors, inaccuracies, omissions, or outdated information at any time without prior notice.

5. Product Availability

Products displayed on our website may be subject to availability.

We reserve the right to:

  • Limit quantities;

  • Discontinue products;

  • Change product specifications;

  • Change product availability;

  • Restrict purchases by customer, location, or jurisdiction; or

  • Refuse or cancel orders where reasonably necessary.

If a product becomes unavailable after you place an order, we may contact you and provide an appropriate resolution, which may include cancellation and refund of the unavailable product.

6. Pricing and Taxes

Prices displayed on our website may change at any time without prior notice.

We reserve the right to correct pricing errors or inaccuracies.

Where applicable, taxes, duties, shipping charges, customs fees, or other charges may be added during checkout.

For international orders, the customer may be responsible for applicable import duties, taxes, customs fees, brokerage fees, or other charges imposed by the destination country unless expressly stated otherwise at checkout.

7. Orders

When you place an order through SensiChe, you are making an offer to purchase the selected products under these Terms.

An order confirmation email confirms that we have received your order request. It does not necessarily mean that the order has been finally accepted.

We reserve the right to accept, reject, limit, or cancel an order for legitimate reasons, including:

  • Product availability;

  • Pricing or listing errors;

  • Payment issues;

  • Shipping restrictions;

  • Suspected fraud;

  • Incorrect customer information;

  • Duplicate orders;

  • Unusual purchasing activity; or

  • Other circumstances that may reasonably require cancellation.

If we cancel an order after payment has been processed, we will generally refund the applicable amount to the original payment method.

8. Order Information

You are responsible for ensuring that all information provided during checkout is accurate and complete.

This includes:

  • Your name;

  • Email address;

  • Phone number;

  • Billing address;

  • Shipping address; and

  • Payment information.

SensiChe is not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete information provided by the customer.

9. Payment

Orders must be paid using an accepted payment method available at checkout.

By submitting payment information, you represent that:

  • You are authorized to use the payment method;

  • The information provided is accurate;

  • The transaction is legitimate; and

  • You authorize the applicable payment provider to process the transaction.

Payment transactions may be processed by third-party payment providers. Their own terms and privacy policies may apply.

10. Shipping and Delivery

SensiChe may ship products to customers in the United States and eligible international destinations.

Shipping estimates displayed at checkout or elsewhere on the website are estimates and are not guaranteed delivery dates unless expressly stated otherwise.

Delivery may be affected by:

  • Carrier delays;

  • Weather;

  • Holidays;

  • Customs processing;

  • Incorrect addresses;

  • Import restrictions;

  • Transportation disruptions;

  • Operational issues; or

  • Other circumstances outside our reasonable control.

For more information regarding returns and refunds, please review our Refund & Return Policy.

11. International Orders

International customers acknowledge that orders shipped outside the United States may be subject to additional requirements.

Depending on the destination country, customers may be responsible for:

  • Customs duties;

  • Import taxes;

  • VAT;

  • Brokerage fees;

  • Customs processing fees;

  • Local taxes; or

  • Other charges imposed by the destination country.

SensiChe does not control the customs authorities, tax authorities, or shipping regulations of another country.

Customers are responsible for ensuring that products ordered are permitted to be imported into their destination country.

12. Customs and Import Restrictions

Customers are responsible for understanding applicable laws and import restrictions in their country.

If an order is delayed, rejected, confiscated, returned, or otherwise affected because of customs or import restrictions, SensiChe may not be responsible for such circumstances to the extent permitted by law.

If a customer refuses to pay applicable customs duties or taxes and the shipment is returned to us, any refund may be subject to deductions for non-refundable shipping, return shipping, customs, handling, or other applicable costs.

13. Returns and Refunds

Returns, refunds, exchanges, and damaged or defective product claims are governed by our Refund & Return Policy.

By purchasing from SensiChe, you agree to comply with the applicable requirements and procedures contained in that policy.

Nothing in our Refund & Return Policy or these Terms is intended to remove or limit any consumer rights that cannot legally be excluded under applicable law.

14. Beauty and Skincare Products

SensiChe may offer beauty, skincare, personal-care, and similar products.

Product descriptions are provided for informational purposes.

Customers should carefully review product information, ingredients, directions, warnings, and other information provided with the product before use.

Unless expressly stated otherwise, SensiChe does not provide medical advice through its website.

Our products and website content are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

If you have questions about whether a product is appropriate for you, consult an appropriately qualified healthcare or professional adviser before using it.

15. Product Safety

Customers should follow the manufacturer's instructions, warnings, usage directions, storage requirements, and other information provided with each product.

If a product causes an unexpected reaction or appears damaged, contaminated, or otherwise unsafe, discontinue use and contact us at support@sensiche.com.

We are not responsible for misuse, improper storage, unauthorized modification, or use of a product contrary to its instructions or applicable warnings, except to the extent liability cannot legally be excluded.

16. Accounts

Certain features of our website may allow you to create an account.

You are responsible for maintaining the confidentiality of your account credentials and for activities performed through your account.

You agree to:

  • Provide accurate information;

  • Keep your account information current;

  • Protect your login credentials;

  • Notify us promptly of unauthorized account activity; and

  • Not share your account credentials in a manner that compromises account security.

We may suspend or terminate accounts where reasonably necessary to protect our customers, business, website, or systems.

17. Intellectual Property

All content available through the SensiChe website, unless otherwise stated, may be protected by intellectual property laws.

This may include:

  • Logos;

  • Brand names;

  • Product images;

  • Photographs;

  • Graphics;

  • Website designs;

  • Text;

  • Product descriptions;

  • Page layouts;

  • Videos;

  • Icons;

  • Software;

  • Trademarks; and

  • Other website materials.

You may not reproduce, modify, distribute, sell, publish, transmit, display, create derivative works from, or commercially exploit SensiChe content without prior written permission, except where permitted by applicable law.

18. SensiChe Trademarks

The SensiChe name, logo, branding, designs, and related marks may constitute trademarks or protected brand assets.

Nothing in these Terms grants you a license or right to use SensiChe trademarks without our prior written permission.

19. User-Submitted Content

If you submit reviews, testimonials, photographs, comments, feedback, suggestions, or other content to SensiChe, you represent that you have the right to submit that content.

By submitting content, you grant SensiChe a non-exclusive, worldwide, royalty-free license to use, reproduce, display, modify, publish, distribute, and otherwise use the content for legitimate business purposes, including marketing and promotional purposes, subject to applicable law.

We reserve the right to remove user-submitted content that we reasonably believe violates these Terms, applicable law, or the rights of another person.

20. Reviews and Testimonials

Reviews should reflect genuine customer experiences.

You agree not to submit:

  • False reviews;

  • Misleading testimonials;

  • Reviews submitted in exchange for prohibited incentives;

  • Content impersonating another person;

  • Content containing unlawful material;

  • Spam;

  • Malicious code; or

  • Content that violates another person's rights.

SensiChe may moderate or remove reviews that violate applicable rules or these Terms.

21. Third-Party Services

Our website may rely on third-party services to provide functionality such as:

  • Payment processing;

  • Shipping;

  • Analytics;

  • Advertising;

  • Customer support;

  • Email communications;

  • Website hosting;

  • Fraud prevention; and

  • Other business functions.

Third-party services are operated independently and may be subject to their own terms and privacy policies.

SensiChe is not responsible for the independent policies, practices, availability, or performance of third-party services except where required by applicable law.

22. External Links

Our website may contain links to websites operated by third parties.

These links are provided for convenience and do not necessarily constitute an endorsement of the third-party website, product, or service.

We do not control third-party websites and are not responsible for their content, availability, security, or privacy practices.

23. Promotions and Discount Codes

SensiChe may occasionally offer promotions, discount codes, sales, or special offers.

Unless otherwise stated:

  • Promotions may have expiration dates;

  • Promotional codes may be limited to one use per customer;

  • Promotions may not be combined;

  • Certain products may be excluded;

  • Promotions may not be exchanged for cash; and

  • We reserve the right to modify or terminate promotions where permitted by law.

Specific promotional terms displayed with an offer will control if they conflict with these general Terms.

24. Fraud Prevention

We may use reasonable security and fraud-prevention measures to protect our customers and business.

We may cancel, delay, restrict, or investigate transactions that we reasonably believe may involve:

  • Fraud;

  • Unauthorized payment methods;

  • Identity theft;

  • Abuse of promotions;

  • Suspicious purchasing activity;

  • False information; or

  • Other unlawful activity.

Where appropriate, we may cooperate with payment providers, carriers, law enforcement, or other relevant parties.

25. Prohibited Activities

You agree not to use our website to:

  • Violate applicable laws or regulations;

  • Commit fraud;

  • Infringe intellectual property rights;

  • Collect personal information without authorization;

  • Distribute malware;

  • Attack or interfere with website systems;

  • Circumvent security controls;

  • Manipulate website functionality;

  • Use bots or automated tools in a harmful manner;

  • Conduct unauthorized scraping;

  • Place fraudulent orders;

  • Abuse return or refund procedures;

  • Engage in harassment or threatening behavior toward our employees or service providers; or

  • Otherwise interfere with the legitimate operation of SensiChe.

26. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the SensiChe website and its content are provided on an "as available" and "as is" basis.

We do not guarantee that:

  • The website will always be available;

  • The website will be uninterrupted;

  • The website will be completely secure;

  • Website information will always be error-free;

  • Product availability will remain unchanged;

  • Website content will always be current; or

  • The website will be free from technical errors or harmful components.

Nothing in these Terms excludes warranties or rights that cannot legally be excluded under applicable law.

27. Limitation of Liability

To the maximum extent permitted by applicable law, SensiChe and its owners, officers, employees, affiliates, contractors, service providers, and agents will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of the website or purchase of products, except where such limitation is prohibited by law.

Where permitted by law, SensiChe's total liability arising from a particular purchase or transaction will not exceed the amount actually paid by you for the product or service giving rise to the claim.

This limitation does not apply where applicable law prohibits such limitation.

28. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless SensiChe and its owners, officers, employees, affiliates, contractors, service providers, and agents from claims, liabilities, damages, losses, costs, and expenses arising from:

  • Your violation of these Terms;

  • Your misuse of our website;

  • Your violation of applicable laws;

  • Your infringement of another person's rights; or

  • Your fraudulent, unauthorized, or unlawful activities.

29. Force Majeure

SensiChe will not be responsible for delays or failures caused by circumstances beyond our reasonable control.

Such circumstances may include:

  • Natural disasters;

  • Severe weather;

  • Fire;

  • Flood;

  • Epidemics or pandemics;

  • War;

  • Terrorism;

  • Civil unrest;

  • Government action;

  • Labor disputes;

  • Transportation disruptions;

  • Internet or infrastructure failures;

  • Carrier disruptions;

  • Customs delays; or

  • Other events beyond our reasonable control.

30. Governing Law

These Terms will be interpreted and governed by applicable laws of the United States and, where applicable, the State of Colorado, without regard to conflict-of-law principles.

However, nothing in these Terms is intended to deprive consumers of mandatory rights or protections provided by the laws of their country, state, or jurisdiction where such rights cannot legally be waived.

31. Dispute Resolution

If you have a dispute or concern regarding SensiChe, we encourage you to contact us first at:

support@sensiche.com

We will make reasonable efforts to resolve disputes informally before formal legal proceedings are initiated.

Nothing in this section prevents a customer from exercising rights or remedies that cannot legally be restricted by contract.

32. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.

33. Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision later.

34. Entire Agreement

These Terms, together with our Privacy Policy, Refund & Return Policy, Shipping Policy, and other policies or notices displayed on our website, constitute the applicable agreement between you and SensiChe regarding your use of our website and services, except where additional terms expressly apply.

35. Changes to These Terms

SensiChe may update or modify these Terms from time to time.

When changes are made, we will update the "Last Updated" date at the beginning of this document.

Your continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.

We encourage you to review these Terms periodically.

36. Contact Information

If you have questions about these Terms or any issue regarding your order or use of the SensiChe website, please contact us:

SensiChe

226 SMITH AND WESSON ROAD
JEFFERSON, CO 80456
United States

Email: support@sensiche.com
Phone: +1 929-563-4159
Website: https://sensiche.com/

We are committed to providing our customers with a professional, transparent, and reliable shopping experience.

Thank you for choosing SensiChe.